Back to homepage

Terms & Conditions

The terms “vendor”, “company”, “we” or “us” shall mean RXDEPOT LLC. The terms “customer”, “purchaser”, “you”, “yours”, or “yourself” shall mean the Purchaser identified on this invoice. The term “product” or “work” shall mean service or merchandize ordered from the company. Company sets terms below, which shall be subject to change without notice.

Content and Artwork

Company receives the right to accept or reject any artwork, form, example or prototype (hereinafter “artwork”) provided by customer. In providing the artwork, customer explicitly agrees to indemnify and hold harmless the company from claims of copyright or trademark infringement, misrepresentation, false advertising or any other claim pertaining to artwork.

Order approval

Customer is responsible for validating all features of the product, including, layout, spelling, grammar, punctuations, font, graphics, size, shape, color, appearance, or any other features prior to printing or finishing. You must ensure that your contact information with the company is up to date and thar you are able to receive and properly view all communication from the company. Any written statement of approval or acceptance shall make a version of product final and further updates shall be subject to new or additional charges, delivery times and invoices if necessary. A solicitation of approval by company that goes without a response for 30 days or longer shall be deemed an acceptance by customer. Company shall not be responsible for any mistakes, errors or omissions after approval or acceptance.

Cancellations, Returns and Refunds

All cancellations must be processed prior to customer approval of product. Cancellations may be subject to charges and fees, including fees for restocking, labor, storage, transaction, design, production, etc. Notice by customer of erroneous or non-conforming product must be made within 2 (two) business days of receipt or delivery of product by customer. Returns must be approved by Company. All approved returns must include 100% of all product and shall be shipped back at customer’s expense. By placing or order, customer agrees that the product requested is made unique to customer’s specifications and has no value to any other customer or order. Therefore, all sales are final. COMPANY PROVIDES STORE CREDIT ONLY, NO REFUNDS WILL BE ISSUED. The store-credit only policy includes mistakes made by Company. No cancellations may be made for delays or unavailability of product resulting from factors beyond company’s control, and customer’s sole remedy shall be similar goods or store credit.

Shipping and Delivery

Customer is responsible for costs of taxes, customs and shipping charges. Customer assumes the risk of loss of product once product has been loaded onto a shipper’s vehicle at company’s dock or placed in the custody of public or commercial mail or parcel shipper.

Intellectual Property

The company does not grant the customer any right, license, title or interest besides the right to use or resell product obtained. Customer does not automatically obtained the right to private label or present the product for distribution and resale under a trademark different than as received from company.

Warranty

EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THIS AGREEMENT, COMPANY MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, TO THE CUSTOMER WITH RESPECT TO ANY SUBJECT MATTER OF THIS INVOICE AND HEREBY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND LAWFUL NATURE OR COMPLIANCE WITH LAW OR STATUTE WITH RESPECT TO ANY AND ALL OF THE FOREGOING. COMPANY HEREBY DISCLAIMS ANY REPRESENTATION OR WARRANTY OTHER THAN ANY WARRANTEE PRESENTED ON A PRODUCT LABEL ASSOCIATED WITH PRODUCT, IF ANY.